Industrial Sr Service Officer Power Projects

3 - 7 Years

Job Description

o Complete complaint management
o Plan and Schedule the I & C activities.
o Monitoring the Service activities and provide timely resolution to customers
o Provide Technical support to end users.
o Stock and Material management at warehouses and Branches.
o Schedule AMC and repairing jobs.
o Service team Mangement
o Allocation of work to service providers and ensure timely completion
o Training and development of Service team and Customers
o Coordination and management of dealers and service providers
o Achieve the KAIZEN Targets
o Invoicing and payment follow up.
o Develop cost effective Business Models for Service Operations
o Achieve the targets of complaint resolution and revenue.

Salary: Not Disclosed by Recruiter

Industry:Industrial Products / Heavy Machinery

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above


UG:Diploma, B.Tech/B.E. - Electrical, Electronics/Telecommunication, Mechanical

Company Profile

We are India's oldest & No.1 Storage Battery Technology Company with a turnover of Rs.8598 crores. We are the market leaders in both the Automotive & Industrial Sectors. Our products range from Motorcycle Batteries to Submarine Batteries. We have nine factories, which are strategically located across India. To be easily accessible to our customers, we operate from nine regional offices and 40 branch offices.We also have our own R&D Centre in Kolkata.
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Recruiter Name:M.B.V.Rau